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IT Operations Specialist
Full Time
We are currently seeking a highly motivated individual to fill an I.T. This position will provide remote and onsite hands-on support to staff, 11vendors, and customers as well as, proactively identify issues.1 As an IT Operations Specialist you will bring innovation and efficiencies to the IT department that is accountable for business and technical services. You will be responsible for delivering new and enhancing existing services by embracing automation and continual service improvement across the group. You will provide timely resolution to escalated incidents, service requests and problems. Responsibilities: Drive operational efficiencies by adopting innovation and automation, including the owning the underpinnings technologies Manage the innovation and technical pipeline and escalated problems, working to prioritise solutions from the technical backlog Take ownership and manage the problem management process, conduct reviews to minimise major incidents. Hold periodical reviews of active problems, event logs and known error database. Hold brainstorming sessions to identify trends and carry out proactive problem management creating items for the technical pipeline Work within a team to deliver services into production, including upgrading and decommissioning Demonstrate and foster a collaborative team approach and interact well with all functions and management providing consultation and expert advice Demonstrable documentation skills
IT Desktop Support
Full Time
The Mitech IT team believes in full transparency, being flexible, reliable and being great team players. We are problem solvers, always ready to help and support each other and the organization. Desktop support is a type of technical support where a technician is called to fix a desktop system, or its supporting hardware, software in an organization or at a designated field site. The desktop support technician helps in troubleshooting the issue to ensure that systems are maintained in line with business goals. Skills Needed to Be a Good Desktop Support Analyst Knowledge – Know your way around desktop hardware, software applications, operating systems and network connectivity. Problem solving – Resolve problems while maximizing efficient use of computing resources. Teamwork – Work well in a team-oriented environment. desktop support is a good career option for many people. This job is an ideal position for entry-level people who want to get into big tech. While this position does not pay as well as other tech positions, it is an important stepping stone to promotion within the field.
IT Summer Intern
Full Time
Mitech is looking for a summer intern to work in the Information & Technology Services area. This position is part of a team which supports Microsoft Server Operating Systems, storage systems, and Client device technologies. Summer internships are usually eight to twelve weeks long, and follow school semesters. Depending on when the student gets out of school, a summer internship usually starts in May or June and continues through August Some things to bring include: A notebook – You may get one at work but you should have a personal one too to write down peoples names and position within the company. ... A pen – It's always good to have one at hand. Your supervisor's contact information. A snack – incase your tummy decides to talk to you throughout the day. Join the group during breaks, see what topics they're discussing, and try to contribute to that. Don't just insert yourself into the conversation, but ease into it. You don't go from stranger right to friend. Get to know eachother, socialize, join in the conversations they're already having make friends on an Internship Workplace. This is an obvious one – and it is also one of the most common ways adults meet new friends. ... Shared accommodation. Another great way of meeting people while you're interning overseas is to live in shared accommodation. ... Activities. ... Routine. While networking within your organization is important, it is also great to try and meet people through online groups and communities. There are many social media channels such as Facebook groups, LinkedIn groups, and Slack which offer the opportunities to network with other professionals in your field of interest.

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